As a new Unitil customer, we want to welcome you and provide you with the resources you need to set up your account.
To set up commercial or industrial electric service, please contact a Customer Projects Coordinator in your area:
New residential electric customers should contact us at 888-301-7700 800-582-7276 (Seacoast NH) or 800-852-3339 (Capital-area NH) to start service.
We offer enhanced metering options for our large commercial & industrial electric customers. The following are fee-for-service items that can be added to your account.
Please contact us at 888-4-UNITIL or email us to add this fee-for-service item to your account.
Click here to enroll in this service online or access your existing subscription.
You may also enroll by calling 888-301-7700 (and pressing option 6) or emailing your request to us.
Our commercial and industrial electric customers have the opportunity to choose the company that supplies their electricity, an option often referred to as customer choice. When a customer chooses to purchase their electricity from a competitive supplier, they still receive delivery service from Unitil. A customer who does not wish to purchase electricity from a supplier, or who cannot find an attractive supply alternative, automatically receives electricity supply and delivery service from Unitil. Learn more.
Unitil offers energy efficiency rebate and incentive programs to our commercial and industrial customers.
We provide services for our small C&I customers (less than 300 kW/month) that include technical and financial assistance to help you find ways to become more energy efficient - and save money. Incentives that cover a portion of the installed cost are available on prescribed equipment. Eligible technologies include high efficiency lighting, efficient motors, refrigeration, and refrigeration controls. Custom projects may also qualify.
Our large C&I customers (more than 300 kW/month demand) can take advantage of financial and technical services to facilitate the replacement of old, inefficient equipment with new energy efficient equipment in existing facilities. Prescriptive and custom incentives are available to cover a portion of the installed cost of the equipment. Learn more…
Our C&I New Construction Program offers financial and technical services to commercial, industrial and institutional customers building a new facility, undergoing a major renovation, or replacing failed equipment. Prescriptive and custom incentives are available to cover a portion of the incremental cost of the efficient over standard equipment. Learn more…
We provide a historical index of our electric rates (by rate class) to help you estimate your supply and delivery costs each month. Click here for more detail.
For general questions about your service, contact us toll-free at the number listed above. We’re happy to take your call and answer your question.