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Sample Bills - Residential

Electric

 
1
 
Payment Stub: Provides you with the total amount due and the address for mailing in your payment. Tear off this section along the perforated line, and mail your payment in the return envelope we have provided for you. Please ensure that you include your account number on the bill and make the check payable to Unitil.
2
 
Service Address: The location we are billing you for usage. This can be different from your mailing address.
3
 
Account Number: Represents your account with Unitil. Whenever discussing your account with a customer service representative or sending payment, please have this number available.
4
 
Payment Due Date: The date payment must be received so that it is not considered past due.
5
 
Meter Information: The meter number represents the number on the meter at your location. Previous meter reading and present meter reading information is gathered to find out total metered usage for the given number of days between these two readings.
6
 
Rate Code: Represents the rate that your usage is calculated to determine the charges.
7
 
Last Bill Amount: Provides information on past payment history and any remaining balance.
8
 
Current Electric Charge: Shows the service, the service period, usage and rate amounts that are used to determine the current charges.
9
 
Taxes and Surcharges: This includes the System Benefits charge that covers the costs associated with the statewide low-income electric assistance program, and Consumption Tax that is a state-mandated tax on energy consumption collected by all electric utilities on behalf of the state.
10
 
Current Supplier Charge: This charge covers the cost of power supplied to you.
11
 
Total Amount Due: Includes any balance forwarded and current charges for all services.
12
 
Your Monthly Usage And Average Daily Temperature (ADT): Shows past monthly usage by kWh per day and also shows average daily temperature for each month. This information can be used to compare your energy usage with the same month of the previous year.
13
 
Approximate Next Meter Reading: Shows the date we expect to be reading your meter. If your meter is outside, please ensure that we have access to it by clearing away shrubbery and snow. If we are unable to read your meter, we calculate your bill based on your typical monthly usage rather than an actual meter reading. Any necessary adjustments will be made the next time the meter is read.
14
 
Bill Message: Information that we feel is important for you to be aware of.
15
 
Interest Charges: Payment is due 25 days following the date postmarked on the bill. Amounts not paid prior to the due date will be subject to a late payment charge. 
16
 
Contact Information: If you have any questions, please contact Customer Service at 800-852-3339 (Capital area) or 800-582-7276 (Seacoast area). Our normal business hours are 7:00 AM to 9:00 PM Monday through Friday, and 8:00 AM to 8:00 PM on Saturday. Our automated services are available 24 hours a day, 7 days a week for your convenience. 
 
 
 
 
 

Gas

 
1
 
Payment Stub: Provides you with the total amount due and the address for mailing in your payment. Tear off this section along the perforated line, and mail your payment in the return envelope we have provided for you. Please ensure that you include your account number on the bill and make the check payable to Unitil.
2
 
Service Address: The location we are billing you for usage. This can be different from your mailing address.
3
 
Account Number: Represents your account with Unitil. Whenever discussing your account with a customer service representative or sending payment, please have this number available.
4
 
Payment Due Date: The date payment must be received so that it is not considered past due.
5
 
Meter Information: The meter number represents the number on the meter at your location. Previous meter reading and present meter reading information is gathered to find out total metered usage for the given number of days between these two readings.
6
 
Rate Code: Represents the rate that your usage is calculated to determine the charges.
7
 
Last Bill Amount: Provides information on past payment history and any remaining balance.
8
 
Current Gas Charge: Shows the service, the service period, usage and rate amounts that are used to determine the current charges.
9
 
Therm Factor: Used to convert the volume of gas metered (in hundreds of cubic feet) to energy (Therms).
10
 
Delivery Charges:
  • Customer Charge – Fixed monthly charge for providing service to customers regardless of gas use, such as meter reading, billing and account maintenance.
  • Distribution Charge – Consumption based charge for natural gas distribution.
  • Local DeliveryAdjustment Charge – Reflects the cost recovery of environmental costs, energy efficiency program costs, residential low-income assistance program costs, and other recoverable operating costs.
  • Gas Supply Charges – Cover the cost of gas supply delivered to customers.
11
 
Your Monthly Usage and Temperature: Shows past monthly usage by CCF and also shows average daily temperature for each month. This information can be used to compare your energy usage with the same month from the previous year.
12
 
Approximate Next Reading Date: Shows the date we expect to be reading your meter. If your meter is outside, please be sure that we have access to it by clearing away shrubbery and snow. If we are unable to read your meter, your bill will be estimated. Any necessary adjustments will be made the next time the meter is read.
13
 
Bill Message: Information that we feel is important for you to be aware of.
14
 
Contact Information: If you have any questions, please contact us at 866-933-3820.
 
 
 

Electric and Gas

 
1
 
Mailing Address: You have the option to have Unitil mail the invoices to your service address or to an alternate address.
2
 
Service Address: The location we are billing you for usage.
3
 
Account Number: Represents your account with Unitil. Whenever discussing your account with a customer service representative or sending payment, please have this number available.
4
 
Payment Due Date: The date payment must be received so that it is not considered past due.
5
 
Meter Information: The meter number represents the number on the meter at your location. Previous meter reading and present meter reading information is gathered to find out total metered usage for the given number of days between these two readings.
6
 
Rate Code: Represents the rate that your usage is calculated to determine the charges.
7
 
Last Bill Amount: Provides information on past payment history and any remaining balance.
8
 
Your Monthly Usage and Temperature: Shows past monthly usage by kWh and CCF and also shows average daily temperature for each month. This information can be used to compare your energy usage with the same month from the previous year.
9
 
Approximate Next Reading Date: Shows the date we expect to be reading your meter. If we are unable to read your meter, your bill will be estimated. Any necessary adjustments will be made the next time the meter is read.
10
 
Bill Message: Information that we feel is important for you to be aware of.
11
 
Contact Information: If you have any questions, please contact us at 888-301-7700.
12
 
Electric Delivery Charges: Includes the fixed customer charge, charges for delivering electricity through the Company's distribution system, as well as energy efficiency programs and transition/transmission charges.
13
 
Electric Supply Charges: Covers the cost of electric supply delivered to customers. 
14
 
Gas Distribution Charge: Consumption based charge for natural gas distribution.
15
 
Gas Supply Charges: Cover the cost of gas supply delivered to customers.
 
 
 
1 Payment Stub: Provides you with the total amount due and the address for mailing in your payment. Tear off this section along the perforated line, and mail your payment in the return envelope we have provided for you. Please ensure that you include your account number on the bill and make the check payable to Unitil.
2 Service Address: The location we are billing you for usage. This can be different from your mailing address.
3 Account Number: Represents your account with Unitil. Whenever discussing your account with a customer service representative or sending payment, please have this number available.
4 Payment Due Date: The date payment must be received so that it is not considered past due.
5 Meter Information: The meter number represents the number on the meter at your location. Previous meter reading and present meter reading information is gathered to find out total metered usage for the given number of days between these two readings.
6 Rate Code: Represents the rate that your usage is calculated to determine the charges.
7 Last Bill Amount: Provides information on past payment history and any remaining balance.
8 Current Gas Charge: Shows the service, the service period, usage and rate amounts that are used to determine the current charges.
9 

Delivery Charges:

  • Customer Charge – Fixed monthly charge for providing service to customers regardless of gas use, such as meter reading, billing and account maintenance.
  • Distribution Charge – Consumption based charge for natural gas distribution.
  • EERA - Reflects the cost recovery for energy efficiency programs.
  • ERC - Reflects the cost recovery for energy efficiency programs.
  • Gas Supply Charges – Cover the cost of gas supply delivered to customers.
10 Your Monthly Usage and Temperature: Shows past monthly usage by CCF and also shows average daily temperature for each month. This information can be used to compare your energy usage with the same month from the previous year.
11 Approximate Next Reading Date: Shows the date we expect to be reading your meter. If your meter is outside, please be sure that we have access to it by clearing away shrubbery and snow. If we are unable to read your meter, your bill will be estimated. Any necessary adjustments will be made the next time the meter is read.
12 Bill Message: Information that we feel is important for you to be aware of.
13 Contact Information: If you have any questions, please contact us at 866-933-3821.

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