Depending on which energy service we provide for you, the process for restoring that service varies. The approach for electric restoration is very different than natural gas restoration and re-lighting because of the nature of the delivery system and infrastructure.  The short animations below provide a brief but informative summary of the restoration process for electric and natural gas service. Unitil takes a planned approach to restore your service as quickly and safely as we can. For a text version explaining how we restore your service, click here.

Electric Service

Natural Gas Service