What to Expect
- Please wait until the updates have completed to make any payments, request a service transfer, stop service, or access your MyUnitil customer portal
- To report a gas emergency – leave the area immediately and then call 911
- To report a power outage – unitil.com/report-outage or call 1-888-301-7700
- Outage text and email notifications will be temporarily unavailable during this transition. Find info on your outage at unitil.com/map.
- To report an electrical emergency – call 1-888-301-7700
Thank you for your understanding as we complete these system updates.
Recently Completed Maintenance:
September 13 - 14th:
The MyUnitil portal and online payment methods will be unavailable while we perform these upgrades. If you'd like to make a payment during this time, please use our automated phone system by calling 1-888-301-7700. Learn more about the upgrades here.